Terms of Service

Effective Date: 01/04/2025

Welcome to Next Level AI (accessible via www.nextlevelai.eu), a service provided by Next Level AI ("we", "our", or "us"). By accessing or using our website and services, you agree to be bound by these Terms of Service.

If you do not agree with these terms, please do not use our services.

1. Description of Services

Next Level AI provides:

  • AI technology education and training

  • Consulting services for businesses adopting AI

  • Integration and implementation support for tools like Google Workspace, Microsoft 365, Canva, and other AI-powered platforms

  • Online content, courses, events, and resource materials

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract in your country of residence. By using our services, you confirm that you meet these requirements.

3. User Accounts

To access certain services, you may be required to create an account. You agree to provide accurate, current, and complete information and to keep your account credentials confidential. You are responsible for all activities under your account.

4. Payments and Subscriptions

If you purchase a product or service from us:

  • All fees are clearly stated and charged in Euros (€)

  • Payment is due upon ordering unless otherwise stated

  • Recurring subscriptions will renew automatically unless canceled prior to the renewal date

  • We use secure third-party processors for payment

5. Intellectual Property

All content, branding, logos, videos, training materials, and digital products are the intellectual property of Next Level AI or its partners and licensors. You may not copy, distribute, or reuse any material without written permission.

6. User Content

You retain rights to the content you upload or submit, but you grant us a license to use, reproduce, and display it for the purpose of providing the service. You are solely responsible for your content.

7. Acceptable Use

You agree not to:

  • Use our services for illegal or fraudulent purposes

  • Attempt to gain unauthorized access to any part of our site or systems

  • Disrupt or attempt to interfere with our services

  • Reverse-engineer or scrape data from our website

8. Data Protection & Privacy

We are committed to protecting your privacy and comply with the EU General Data Protection Regulation (GDPR). Please refer to our [Privacy Policy] for full details on how we collect, store, and process personal data.

9. Cancellation & Refund Policy

Courses and services may be refundable under certain conditions as specified on each product page. You must submit a cancellation request in writing. Custom consulting services are non-refundable unless otherwise agreed upon.

10. Limitation of Liability

To the fullest extent permitted by law, Next Level AI shall not be liable for:

  • Any indirect or consequential losses

  • Business interruption, data loss, or reputational harm

  • Errors or inaccuracies in the use of third-party software platforms

Our total liability is limited to the amount you paid for the service in the 12 months preceding the claim.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the service after changes constitutes acceptance.

12. Governing Law

These Terms shall be governed by the laws of Italy and subject to the jurisdiction of the courts in Aviano, unless otherwise required by applicable EU consumer protection law.

13. Contact

For questions regarding these Terms, you can contact us at:

📧 info@nextlevelai.eu
🏢 Next Level AI – Aviano, Italy